How can we help you?

Find answers to frequently asked questions about Language Apps. If you can't find what you're looking for, feel free to contact us.

Frequently Asked Questions

My data has been lost.

No, your data has not been lost. We can help you recover it.

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I cannot sign in to the app.

We will help you sign in to your account.

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I cannot link my authentication providers (Apple sign-in, Google sign-in) to my user account.

Authentication providers can only be linked to one user account.

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Still need help?

If you can't find the answer you're looking for, please contact us through the Feedback screen in the My Page section of the app.